Become a volunteer

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Habitat for Humanity is committed to supporting a respectful and ethical workplace, safeguarding the rights of those we serve, and properly stewarding our donors’ funds and resources. In service to that commitment, and in accordance with its foundational mission principles, Habitat for Humanity and its local Habitat organizations all oppose any form of discrimination, harassment, exploitation and abuse.

This guidance is intended for all employees, volunteers, program participants, donors and vendors, as well as members of the public who engage with any Habitat organization. Habitat is committed to addressing all complaints in a timely, fair and respectful manner through a process that is as transparent as possible to Habitat stakeholders. Depending on the nature of the complaint, the Habitat for Humanity International staff receiving it will escalate the matter to the appropriate review, investigative or management channel within Habitat for Humanity International.

The reporting channels listed below are not intended to address emergencies or to be a substitute for contacting law enforcement. If you are facing a life-threatening emergency or believe you are facing the threat of imminent bodily harm, please contact your local police or emergency responders immediately.

Complaints relating to a local Habitat for Humanity organization

Within the U.S. 

Each local Habitat organization in the United States is an independent organization called an affiliate that is overseen by its own board of directors and governing policies. If you have a complaint about one of Habitat’s U.S. affiliates, please contact that affiliate directly to discuss the issue or concern by phone 540-743-7879 or email PageCountyHFH@gmail.com

If your concern relates to a U.S. affiliate’s leadership (e.g., a board president or executive director), or if you believe your concern cannot be adequately addressed or resolved by the U.S. affiliate, notify Habitat for Humanity International by contacting the Affiliate Support Center at USSupportCenter@habitat.org or (877) 434-4435.

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